Privacy Policy
Last updated: January 1, 2025
Information We Collect
When you visit our website or contact us for services, we may collect the following information:
- Personal Information: Name, email address, phone number, and company information when you contact us or fill out forms
- Project Information: Details about your design needs, preferences, and project requirements
- Website Usage: IP address, browser type, pages visited, and time spent on our site through analytics tools
- Communication Records: Emails, messages, and other communications between you and our team
How We Use Your Information
We use the collected information for the following purposes:
- To provide and deliver our design services
- To communicate with you about your projects and our services
- To send you updates, newsletters, and promotional materials (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. We use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: To understand how visitors use our website
- Marketing Cookies: To track visitors across websites for advertising purposes
You can control cookie settings through your browser preferences.
Third-Party Services
Our website may use third-party services such as:
- Google Analytics for website analytics
- HubSpot for customer relationship management
- Social media platforms for sharing content
These services have their own privacy policies governing their use of your information.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict processing of your information
- Right to data portability
- Right to opt-out of marketing communications
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or want to exercise your rights, please contact us at:
Email: Contact@hueframetheory.com
Address: Knoxville, Tennessee